FAQs

Frequently Asked Questions

Here at So Gluten Free we have listened to your questions and gathered some useful information to help you choose the right product for you.

Yes, our bakery is dedicated to gluten-free baking, ensuring that all of our products are safe for coeliacs to eat.

  1. Our ingredients are GF only.  All the ingredients in our bakery are certified gluten-free from our reputable suppliers. 
  2. Our team are GF only.  Our team wear gluten-free clothing while in the production area, keeping any chance of cross contamination out of our building. 
  3. Our products are GF only.  Our team produce a range of gluten-free cakes and bakes only.  
  4. Our transport is GF only.  Our products are delivered to our customers in Dublin in a refrigerated gluten-free van. Our nationwide service also keeps our products sealed and safe from cross contamination through the DPD network. 
  5. We Certify GF only. Our products are routinely lab – tested to ensure continued gluten-free status. 
  6. We will grow GF only.  We continue to research the gluten-free world and how we can apply this to new and exciting product for you.  We also engage with training and education to make sure we continue to meet the strict gluten-free standards

You can order online here for collection or nationwide delivery.  Collection direct from the bakery is possible, if you pre-order, Tuesday – Friday 10am – 1pm.  We are located @ Unit 9, Westpoint Business Park, Navan Rd, Parslickstown, DUBLIN 15, D15 HA21.  Just ring the bell and we’ll be out with your order.  

You can find our products in various Bakery’s and Deli’s around Dublin. 

Here’s a list

  1. Thunders Bakery
  2. Hansel & Gretl Bakery
  3. The Natural Bakery
  4. Barnhill Stores
  5. Donnybrook fair
 

We are adding to our locations constantly, look out for new locations on Só Gluten Free social media

👉Facebook

👉Instagram

Yes, we offer delivery to anywhere in Ireland, including Northern Ireland, through the DPD network.  You can order online, and we will ship on the next available date.

Collection direct from the bakery is free and available from Tuesday – Friday between 10am –  1pm only. 

We ship with DPD on Tuesdays and Wednesdays weekly.  

Shipping takes 1–2 days to your door. 

Shipping is €11 with a minimum order of €25

Reduced rates of €7.50 are available on orders of €50+ and free delivery on orders over €100

Delivery is overnight through the DPD network of lockers around the country. Your order will be baked, cooled, and packed, then shipped on the next available day. You will receive a text/email to confirm that your parcel is on the way, and another message to confirm it’s ready for collection from your chosen locker.

We ship orders on Tuesdays, Wednesdays, and Thursdays through the DPD network only.

Don’t forget ! If you are close by you can collect.

Yes, all of our items are suitable for freezing and taste just as good when thawed. You can stock up and always have a tasty gluten-free treat on hand.

If you have any questions or need assistance, our customer support team is here to help! You can reach us via email at info@soglutenfree.ie or by phone at 01-4853374. We strive to respond to all inquiries promptly.

We’re quoting the experts in the Coeliac Society of Ireland here.  You’ll find lots of helpful expert advice on their website, and you’ll find our products in their food list.  

Gluten can sometimes be contained within ingredients of foods, e.g. soups, sauces, gravy, crisps, chocolate, sweets and ready-meals. In these cases, it can be hard to tell if the food is safe to eat for coeliacs.

If a person with coeliac disease eats gluten, their intestine becomes damaged. This reduces their ability to absorb nutrients from food. This can lead to various symptoms and complications, if undiagnosed.

Some people with coeliac disease are also sensitive to the protein found in oats. Even a grain of gluten can cause harm such as diarrhoea, or other symptoms which can last for several days. To help our members choose gluten-free foods safely, the Coeliac Society of Ireland produce an annual food list of items that are verified as 100% gluten-free.